Privacy Notice – Abi Jones Coaching

At Abi Jones Coaching, I take your privacy seriously and am committed to protecting your personal data in line with the UK General Data Protection Regulation (UK GDPR).

This notice explains how I collect, use, and store your information when you contact me, book an appointment, or use my services.

Who I Am

Abi Jones Coaching

Email: abi.jones.coaching@gmail.com

Website: www.abijonescoaching.com

I am the data controller responsible for how your personal information is handled.

What Information I Collect

When you fill in my contact form or book an initial appointment, I collect:

- Your name

- Your email address

- Any other information you voluntarily provide in your message or booking form

If you become a client, I may also collect relevant notes during our sessions, with your consent.

How I Use Your Information

Your personal information is used to:

- Respond to your enquiries

- Arrange and manage coaching appointments

- Provide coaching services

- Maintain client records in a secure and confidential manner

I will not use your information for marketing unless you have explicitly opted in.

Lawful Basis for Processing

Under GDPR, the lawful bases I rely on are:

- Consent – when you provide your information via a contact form or booking tool.

- Contract – when we enter into a coaching agreement.

How I Store Your Information

Your data is stored securely on password-protected systems and will not be shared with third parties unless required by law or with your explicit consent.

Client notes and communication records are stored for up to 7 years in line with ethical and insurance requirements, after which they are securely deleted.

Your Rights

Under data protection law, you have the right to:

- Access your personal data

- Request correction or deletion

- Object to processing

- Withdraw consent at any time

To exercise these rights, please contact me using the email above.

Third-Party Tools

I may use trusted third-party platforms (such as online booking or video call services) which may process some of your data. I ensure these providers are GDPR-compliant.

Changes to This Policy

This notice may be updated from time to time. The latest version will always be available on my website.